Workflow Automation Software

Millennia Group Blog

Risk – Identify, Calculate, Assume, Navigate

Business is full of risk and yes, I CAN live with it.  In fact, having a risk management approach to your business can be hugely beneficial.  Once you have identified the risk and calculated the amount of risk, you can either assume or avoid the risk.  If you assume the risk, then it is imperative to navigate or manage that risk.

Most businesses manage a variety of risks usually around customer, vendor, market or government.  Lately that has expanded to include environmental and social media risk.  It turns out that beyond being excellent tools for improving efficiency and enabling remote work, document management and workflow are risk management tools as well.  Here are some thoughts on how the two work together and how these tools will…

Wow that’s messy

How can artificial intelligence (“AI”) help you?  Cleaning out the garage or basement?  Reorganizing your closet?  Organizing your family photographs?  Some readers are experiencing anxiety just reading those words much less actually trying to complete those tasks.  But AI is not going to help in those scenarios.

Here’s another anxiety generator – reorganizing and cleaning out your company file server.  Imagine how good that would feel, especially if AI did it all.  Sorry, but that is not likely to happen either.  At least not on its own.  But you if you want to achieve the significant benefits of well organized, accessible information, here are some tips for such a large, complex project.

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Magic and madness

How can it be that there is both magic and madness when it comes to implementing workflow?  The magic is when you experience the efficiency of a successfully completed process – the approved budget, the signed contract, the approved scholarship.  The madness is getting to that point.

Getting a digital workflow process designed and implemented is fun for people like me who love the challenge of figuring it all out.  But it can be complete madness for others as they work to define the real process and consider options made available by the technology.  If you want the magic and to avoid the madness as much as possible, follow these steps.

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Connected to Compliance

As we roll out compliance workflow I am reminded how information technology (“IT”) is so tightly connected to the concept of compliance.  Information, as in vulnerability reports, access requests, firewall logs, hiring statistics and much more, is the key component for compliance.  Technology, as in firewalls and workflow, is both the end purpose and solution.  You know the headlines, data breaches, ESG issues, government regulations, these are all issues that require corporate compliance measures.

Compliance is basically setting up policies and procedures that ensure best practices for corporate security, effectiveness, goals, etc. and then auditing the adherence to those policies and procedures so that risks can be avoided.  The best solution to minimize the deviation from the policies and procedures and to lessen the burden of audits, is to use technology…

Human Process Augmentation – I’m not scared

With or without a mechanical or physical component, it seems that a better description might be Human Process Augmentation (“HPA”).  Or at least it seems that if software is the apparatus, it is just augmenting the human process.  You could say that using digital signatures is HPA.  You no longer need to pick up a pen and send out an overnight…

Robotic Process Automation.  The description is a little deceiving based on how it is used.  Generally, people think Robot and they think mechanical apparatus, computer brain, a bit scary.  However, the current use of that description is more broad and is also used to describe software based workflow solutions.

With or without a mechanical or physical component, it seems that a better description might be Human Process Augmentation (“HPA”).  Or at least it seems that if software is the apparatus, it is just augmenting the human process.  You could say that using digital signatures is HPA.  You no longer need to pick up a pen and send out an overnight…

Robotic Process Automation.  The description is a little deceiving based on how it is used.  Generally, people think Robot and they think mechanical apparatus, computer brain, a bit scary.  However, the current use of that description is more broad and is also used to describe software based workflow solutions.

With or without a mechanical or physical component, it seems that a better description might be Human Process Augmentation (“HPA”).  Or at least it seems that if software is the apparatus, it is just augmenting the human process.  You could say that using digital signatures is HPA.  You no longer need to pick up a pen and send out an overnight…

Robotic Process Automation.  The description is a little deceiving based on how it is used.  Generally, people think Robot and they think mechanical apparatus, computer brain, a bit scary.  However, the current use of that description is more broad and is also used to describe software based workflow solutions.

With or without a mechanical or physical component, it seems that a better description might be Human Process Augmentation (“HPA”).  Or at least it seems that if software is the apparatus, it is just augmenting the human process.  You could say that using digital signatures is HPA.  You no longer need to pick up a pen and send out an overnight…

Kicking off our 25th Year!

Let's Do ThisAs we kicked off our 25th year in business in September, Millennia Group did not wait around for the New Year to start anew. Here’s what’s new:

New Facility – We’re moving to a new facility on December 1st, 2020 with a configuration to maximize our security, efficiency and office flexibility.

New Employee – Welcome to Kevin Turner our new senior software developer.  He comes to Millennia Group with 11 years of experience at a national software solutions provider.

New Equipment – All new high-speed scanning equipment to help you convert those critical paper documents and plans/drawings to mobile friendly digital and a new IP phone system for even better customer support.

New Features – FileStar has new features and benefits (A/P workflow, new integrations, improved notifications and more.)

New Tools –…

Let’s talk X’s and O’s

Small businesses are always looking at ways to grow and prosper.  This is a ritual that is practiced regularly but more now than ever and it’s not limited to small businesses either.  But while owners and executives throw sh** at the wall, whiteboard ideas or put on our rally caps to generate that grand, economy saving solution, it’s important not to forget the X’s and O’s.  That means do the little things right so in the end the chances of winning (or surviving, depending on your perspective) improve.    

That is sound advice even if it is from the sporting world and not Wall Street.  So what are some of the little things your organization can be doing to increase its chances of winning?  Remember, its little things we are talking about, not “Increase Sales” or “Outsource Production”.  More like – does your CRM have the correct industry code for every…

A little can go a long way

via Flickr - JJ MereloGiven that we are coming up to the end of the year, we thought it would be helpful again this year to provide some ideas on how to use your time wisely, if and when projects and meetings slow down at year end.  In order to have this supposed time available does presume that you are working.  However, even some simple changes or small efforts can produce a tangible and noticeable effect across the company.    

Change can be difficult but also extremely rewarding.  Reach out to your co-workers, talk to others in your industry or even just friends and family about new things they are doing at work (that make their lives easier).  Best of all, talk to existing vendors that you trust and like to work with…

The Ideal plan may not seem ideal

The prospect of getting a company to change a long established process is difficult, especially when that process touches multiple departments.  That should not discourage technology solution providers and businesses from having the confidence to make well thought-out ideas happen, even if seemingly idealistic. 

Despite excellent planning, some hurdles will take a long time to clear.  One or two parts of the plan may need to slip into a later phase.  Creating a plan that needs to deviate from the ideal solution in the short term may be disappointing, but could it be the ideal plan in the end?

Using a phased approach is common when implementing big corporate wide applications.  ERP implementations come to mind where the initial phase might include rolling out the accounting module then subsequent phases add the CRM module,…

Are any of us on the same page?

Via Flickr - Aaron FulkersonIt’s not news that every industry has a set of unique acronyms for describing processes, requirements, features, etc.  As long as people participating in a conversation sprinkled with these acronyms are from that industry, it’s a good bet everyone understands.  Except for the newbie of course.

However, there are plenty of acronyms, words or descriptions that can be a bit too general, which leads to mis-understanding and likely, wasted time.  For instance, when doing a Google search for “workflow systems”, the results come back with 452,000 hits to search through.  Just so we are on the same page, let’s try to narrow the definition of workflow a little to save us all a lot of time and money.

Let’s start by looking at what business problem is being solved with the…